proxy configuration

  • 1
  • Problem
  • Updated 5 years ago
When I configure the proxy settings display the message "Saved successfully
However, the proxy credentials appear to be invalid.
Error message when trying to access the web was: Connection timed out" but the credential are correct.
Photo of francisco


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Posted 5 years ago

  • 1
Photo of Aisling Brennan

Aisling Brennan, Official Rep

  • 393 Posts
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Hi Francisco,

To avail of the upgrade on our website, we will need patch your system. The reason is, there is a known issue (software bug) whereby LANGuardian cannot update via http proxy.

You can contact us via email at and we will arrange to apply the patch to your system right away.

Thank you,