Unknown User login and Full User Name

  • 1
  • Question
  • Updated 6 years ago
  • Answered
For the past couple of days LanGuardian has not been able to 
give the login names and full user name for the USER REPORTS. Full User Name 
and Login Names are given as Unknown. 
Photo of Fred


  • 15 Posts
  • 0 Reply Likes

Posted 6 years ago

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Photo of Aisling Brennan

Aisling Brennan, Official Rep

  • 393 Posts
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The LANGuardian Active Directory Configuration page helps test and troubleshoot the Active Directory Configuration settings.

1. Open Configuration -> Configure support for Active Directory identity logging.
2. Click on the Test All button.
3. Review the result. 
4. Identify servers that are reporting errors and click on the test button for each.
5. Review the informational messages and actions.