Users showing as Unknown

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  • Updated 1 year ago
Hi. I have set up the LAN Guardian trial at my office, but users are being reported as unknown in the Top Web Users report. I followed the AD auth video exactly. I even logged on to a server at the office and went to youtube as a test. I can see the youtube entry in the report, but my user is still shown as unknown.

How is it matching the user account with the internet activity?

Thanks for any help you can provide.
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Louis Paretti

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Posted 1 year ago

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Aisling Brennan, Official Rep

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Integrating LANGuardian with Active Directory allows you to search network
activity by user name as well as IP address. It is ideal for environments
where DHCP is used. This post explains what you need to do to get your trial
integrated with AD.

If you need technical assistance troubleshooting an operational or security
issue with LANGuardian, we can also provide support via email, phone or